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Our Products

Solutions to meet the challenges of the aftersales & service sector

Aftersales & service are synonymous with technical support for customers. For many companies in the mechanical and plant engineering industry, they are the foundation for economic success.

Service margins are often higher than those for the company’s primary activities. Competition in the primary market is increasing.

At the same time, technological differences between competitors are becoming more marginal.    

We help people understand machines

Using data to generate knowledge about courses of action

Data are created and managed in a variety of different source systems (e.g., ERP, PLM, CRM, CCMS).
Our solution for technical documentation is the component content management system SCHEMA ST4

 

Service and aftersales teams need information for the respective asset to be prepared according to the specific situation and application

 

Quanos SIS.one (on-premise) or Quanos InfoTwin (cloud) take on the tasks of automatically compiling, intelligently integrating, and supplying this information

 

SCHEMA ST4​

Component content management system for smart documentation

  • Maximum control, simplicity, and cost-effectiveness when creating and processing technical product information
     
  • Accelerate the technical writing process, from creation through publication
     
  • Efficient and intelligent variant management
     
  • Cost-effective translations
     
  • Generate target formats at the click of a button

 

More about SCHEMA ST4

Quanos SIS.one

The spare parts catalog system for increasing efficiency in the service business

  • Spare parts catalog system by CATALOGcreator or PARTS-PUBLISHER
     
  • Professional spare parts catalog system for spare parts management and service information
     
  • All relevant parts information available 24/7 in one system
     
  • Identify and order spare parts in seconds

 

More about Quanos SIS.one

Quanos InfoTwin

Intelligent integration of smart information in the cloud

  • Added value by integrating smart information from technical documentation and spare parts catalogs to form a digital information twin
     
  • Continuous further development of modular functional elements and a high degree of scalability through future-proof cloud solution
     
  • Benefit quickly and easily from ready-to-use solutions
     
  • Paves the way for new business models for customers and their customers (smart services)

 

More about Quanos InfoTwin

The choice is yours!

We have the right product for everyone.

The component content management system for smart documentation

  • Professional component content management system for technical documentation
  • Efficient re-use of modular, smart information
  • Create variants, translations, and target formats quickly
  • Suitable for printed and digital documentation, plus cloud-compatible

 

SCHEMA ST4

Intelligent integration of smart information in the cloud

  • Standardized cloud solution for aftersales & service processes
  • Integrates all relevant information
  • Ready for use
  • Out-of-the-box, user-friendly solution
  • Basis for smart services
  • Combines technical documents, spare parts management, and much more besides

 

Quanos InfoTwin

The spare parts catalog system for increasing efficiency in the service business

  • Professional spare parts catalog system for spare parts management
  • All relevant parts information available 24/7 in one system
  • Identify and order spare parts in seconds
  • Maximum level of customization and maximum control over your spare parts processes

 

Quanos SIS.one

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