Capability "Documentation & Knowledge"
With the Documentation & Knowledge Capability:
- you will create ONE destination for all of your product information and make this available for internal and external people
- you will create digital information twins of your products in the cloud, which can be accessed at any time and from anywhere
- various types of information are automatically linked and they reference each other. Third-party systems can easily be connected as sources.
„The plan to set up a single source of documentation was a complete success and we were able to move past the data silos and the inefficiencies that came with them. The QR code on their Güdel product provides our customers with a direct, digital means of accessing the technical documentation.“
Güdel Group AG Jürgen Stitz, Documentation Manager, Güdel AG
Capability "Spare Parts"
3D Spare Parts Catalogs with Cloud Technology: 3DPartsView
Capability "Service Activities"
The Service Activities Capabilities:
- provides service technicians with a clear step-by-step wizard for carrying out service activities
- displays all key information for a service activity (e.g. required tools, spare parts or wear parts). Service technicians can thus prepare optimally for the service calls.
- gives access to all service activities with their own characteristics, such as service levels, etc. - for a quick overview of upcoming to-dos