Our guide for
Aftersales Service

Linking service information in a smart way and making it available to users: This is the goal of creators of spare parts …

Demographic change will keep us all busy over the next few years, and there is currently renewed discussion about raising…

The "perfect storm in service" - experienced personnel retiring, new personnel being scarce and encountering increasingly…

AI-based technologies and automations are revolutionizing many business areas. However, the designs, maturity and range o…

Both service technicians from machine, plant, vehicle or equipment manufacturing companies and maintenance technicians fr…

From installation and maintenance to troubleshooting: The year 2020 in particular has shown that these services are also …

Very often, old machines are far from being old-fashioned. Often, there is simply a lack of modern control systems or sen…

Today the aftersales service business is already an important strategic business area for machine and plant manufacturers…

It is important that service knowledge is always available. With increasingly complex machines and different sources of i…

Manufacturers of machines, plants and devices face a variety of challenges: Business models are changing sustainably due …