Our guide for
Aftersales Service

In the complex and technology-driven world of engineering, service planning is a critical factor that makes a significant…

The spare parts business promises high margins and stable sales for machine manufacturers. However, third-party suppliers…

In the blog post "AI in Mechanical Engineering: Why Companies Have Nothing to Fear", we looked at the benefits that artif…

Genuine added value or temporary hype? Opinions differ on the subject of artificial intelligence. Read this article to fi…

Digitalization is the defining factor in most companies' strategies. But surprisingly enough, many overlook an aspect tha…

Without technical documentation and spare parts catalogs, machines and systems come to a standstill. To ensure that infor…

Although they tend to work in the background, technical writers have an exciting job: For them, everything revolves aroun…

In the first part of this series of articles, the practical experience of service technicians impressively showed that o…

Service technicians are indispensable for keeping machines and systems running smoothly. But maintenance experts hardly h…

The quality of the service a mechanical engineering company offers its customers has a decisive influence on business suc…