Our guide for
Aftersales Service

Would you soon like to take advantage of all the benefits of modern spare parts catalogs for your service team? Then we h…

In your daily life, you probably get in touch with QR-codes at your local supermarket, to get necessary information about…

With version 7 of PARTS-PUBLISHER Docware brings a new look & feel to the world of spare parts catalogues at the end of t…

Not only service technicians know this situation: A customers machine stands still and fast support is needed. However, t…

An innovative project with Mosca shows the potentials of close cooperation between specialists who are aided by intellige…

Whether plant or mechanical engineering, vehicle construction, component or equipment manufacturing, the spare parts busi…

Every company approaches the subject of interactive spare parts catalogs differently. They set priorities, consider requi…

Do you want a system that produces different catalogs per media and language out of one main source (Single Source Publis…

Nowadays customer behaviour and expectations are rapidly changing. Especially while technology is having more and more of…

Following a meeting at TID’s headquarters in Stegen am Ammersee of TID Informatik GmbH (TID) and Japanese Digital Printin…