After sales service

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  • Digital Information Twin (24)
  • Increase efficiency in service (82)
  • Identifying spare parts (40)
  • 3D spare parts catalog (10)
  • Creating spare parts catalogs (31)
  • After sales service (2)
  • Ordering spare parts (34)
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PARTS-PUBLISHER 7 – New Look & Feel

With version 7 of PARTS-PUBLISHER Docware brings a new look & feel to the world of spare parts catalogues at the end of t…

 

Benefits of an Interactive Spare Parts Catalog within Workforce Management

Not only service technicians know this situation: A customers machine stands still and fast support is needed. However, t…

 

New Standard Interface Implemented at Mosca

An innovative project with Mosca shows the potentials of close cooperation between specialists who are aided by intellige…

 

Increase Your Added Value in After Sales Service

Whether plant or mechanical engineering, vehicle construction, component or equipment manufacturing, the spare parts busi…

 

Meeting Challenges With a Service Information System

Every company approaches the subject of interactive spare parts catalogs differently. They set priorities, consider requi…

 

Creating Spare Parts Catalogs out of one Datapool for any Media Type

Do you want a system that produces different catalogs per media and language out of one main source (Single Source Publis…

 

Towards a Customer-Centered Aftermarket

Nowadays customer behaviour and expectations are rapidly changing. Especially while technology is having more and more of…

 

International Partnership with Digital Printing & Solutions Co.

Following a meeting at TID’s headquarters in Stegen am Ammersee of TID Informatik GmbH (TID) and Japanese Digital Printin…

 

4 Questions About Interactive Spare Parts Catalogs

It is known, that the topic interactive spare parts catalogs and service information systems is getting more and more imp…

 

Industry 4.0 - Reality and not just a Vision

The first industrial revolution achieved the first industrial boom through to the use of hydraulic, steam and coal-fired …