Repair, maintenance, servicing

  • Trends (9)
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  • Product news (10)
  • Digital Information Twin (14)
  • Digitalization (2)
  • Increase efficiency in service (61)
  • Identifying spare parts (36)
  • 3D spare parts catalog (8)
  • Creating spare parts catalogs (30)
  • Ordering spare parts (31)
  • Selling spare parts (21)
  • E-commerce (11)
  • AI technology (2)
  • Documentation (14)

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Upgrade from 2D to 3D Data in After-Sales: Too Expensive to Be True?

3D data not only simplifies the daily work of engineers, it also offers advantages for after-sales. But in many companies…

 

E-mobility - Part 3: Spare parts management in electric fleets

Electromobility is finally picking up speed. In the private sector, but also for companies and municipalities, this opens…

 

E-Mobility - Part 2: Electric Fleet for Municipalities

In Part 1 of this series of articles, we examined the status quo of electromobility in Germany. We also looked at the iss…

 

E-mobility - Part 1: Challenge for fleet management

The transportation sector is electrified: Because climate targets are becoming stricter, the topic of e-mobility is gaini…

 

Connect Field Service Management Software with Spare Parts Catalog and increase First Time Fix Rate

Field service managers want to offer their customers the best service. In doing so, they must be measured against the fir…

 

From Pain to Gain: Smooth Data Management in the Spare Parts Business

Spare parts keep machines and systems running. Service technicians can find suitable spare parts in spare parts catalogs.…

 

Part 2: Interactive Spare Parts Catalog - No more Manual Data

PDF and print catalogs reach their limits at the latest when a catalog needs to be updated or published in several langua…

 

Part 1: An Interactive Spare Parts Catalog – The Most Important Facts

An interactive spare parts catalog is an innovative tool that replaces a conventional catalog that is printed on paper. I…

 

4 Benefits of Integrating Field Service Management Software and a Digital Spare Parts Catalog

Service technicians in the field face a wide range of challenges. Their primary goal is to resolve failures quickly and t…

 

Field Service Management – Detection and Utilization of Field Service Optimization Potential

After-sales service is not only increasingly understood as a profitable business model in mechanical and plant engineerin…