Technical Documentation

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Chatbots for Technical Documentation

Gerhard Glatz and Lara Kraegel are technical writers at Dokuschmiede, a service provider for technical communication and …

 

Unequal Siblings: Technical Writing and Marketing

In principle, technical writing and marketing do the same thing: they communicate with customers about a company's produc…

The Single Source of Truth at Bühler  

The Single Source of Truth at Bühler

Bühler goes back a long way – to 1860 to be precise, the year the company was founded in Uzwil in Switzerland. Today, Büh…

 

How to Write “Single Source”

OK, so you obviously know perfectly well how to write “single source”. However, what many people aren't aware of is that …

 

Artificial Intelligence in Technical Documentation, Part 2

Artificial intelligence is already widespread in technical documentation these days. In this interview with Fabienne Lang…

 

Say Goodbye to 1001 Sources - Single Source in Technical Documentation

Single source is a buzz-phrase that we hear time and time again in technical writing. Its meaning seems pretty obvious at…

PDF is Lazy Digitalization  

PDF is Lazy Digitalization

In principle, there's nothing wrong with PDF… It's a great format; it's relatively secure and fairly flexible. It offers …

Getting Variants Under Control  

Getting Variants Under Control

There are many reasons why technical documentation has different variants. But what is the best way for a technical writi…

Variants, variants, and more variants  

Variants, variants, and more variants

Most technical writers agree that variants are one of the biggest challenges in technical authoring. But where do these v…

Englische Doku, deutsche Redaktion: (k)ein Problem  

Englische Doku, deutsche Redaktion: (k)ein Problem

This blog article is only available in German.

Safety Information – These Standards Help  

Safety Information – These Standards Help

Warnings are inevitable elements of operating instructions. At best, inconsistency, incorrect placement, or too much or t…

From risk assessment to warning label  

From risk assessment to warning label

One of the key functions of instructions is to facilitate the safe use of a product. Clearly, technical writing departmen…