What is the Extended Navigation extension?
The Extended Navigation extension allows you to organize targeted access to the sought data in the catalog. It provides the option to incorporate different criteria such as product hierarchies, serial numbers, device types, components, or other classification criteria into the catalog. The integrated filter function allows large data volumes to be restricted with precision, so that only the relevant machine, device, or assembly data is shown.
Key use cases for users of the spare parts catalog:
1. Product hierarchy access: Search by graphically represented product category
An example: You are a manufacturer of kitchen appliances in a wide range of variants. Now one of your customers needs a spare part for a slicer. To help your customer quickly find the right spare parts catalog, he can choose the search by graphically represented product categories: Using an upstream tile view, your customer navigates from the higher-level product family to the corresponding product group to the right product. By clicking on the corresponding product, your customer is taken directly to the spare parts catalog for the slicer he is using and can identify the spare part he needs.
Catalog creators have complete flexibility in dividing up the individual categories. It is thus possible to insert logical intermediate levels, which greatly simplify navigation for the end customer or service technician.
It becomes even more descriptive if you use corresponding images in addition to the product categories.
2. Serial number access: search by serial number or material number
Alternatively, your customer can choose to access the catalog by serial number: By entering the serial number of the slicer in the upstream search field in the service information system, your customer is taken directly to the correct spare parts catalog and can select the required spare part.
It couldn't be easier or faster.
