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Aftersales service

After-sales service is becoming an important strategic success factor in industrial companies. Due to the long service life of machines and plants between 20 and 40 years, there are many service opportunities and thus turnover potentials. 

Here you will find all the know-how our experts have to offer on the subject of after-sales service.

After Sales Service

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Product video

Localization of Concealed Components with 3DPartsView

Clearly locating a component that is installed deep in the machine can be a challenge. 3DPartsView provides real added value here…

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Product video

Progressive Loading of 3D Data with 3DPartsView

The model can be viewed immediately and the details load afterwards while the user is getting their bearings. By the time they kn…

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Product factsheet

3DPartsView

Secure 3D spare parts visualization in the cloud. Use 3D data even more efficiently or get started with 3D visualizations easily …

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Product factsheet

Search Spare Parts Catalogs and Technical Documentation in a Smart Way

Is your service platform already smart? Create an intelligently networked service information system and get smart search results…

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Poster

Spare Parts Pricing

Tips for setting prices in aftersales service

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Poster

Aftersales & Service KPIs: 10 Essential Key Metrics

These metrics are most relevant for aftersales and service teams.

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Poster

How Companies Overcome Challenges Using Digital Spare Parts Catalogs

Real-world examples: Machine manufacturers were able to solve these 7 common challenges with a digital spare parts catalog. …

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Poster

Digital Spare Parts Catalog: Why Service Professionals Need It

A short and concise summary: What is a digital spare parts catalog and how does it help to overcome current challenges? …

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Product video

3D Spare Parts Catalogs with KISTERS

Maximum security and performance: with 3D spare parts catalogs powered by Quanos and KISTERS technology.

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Whitepaper & Ebook

Next-Level Service: How Machine Manufacturers Stay Successful

Success Strategies for digitalizing and marketing aftersales services

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