Our guide for Aftersales Service

Service technicians take on many roles - repair experts, problem solvers, and troubleshooters supporting plant operators …

Plant operators need durable, reliable machines in order to cut costs and improve sustainability. Predictive maintenance …

In many plants and industrial processes, rotating machines play an important role and keep the whole show on the road. Ca…

When machines break down unexpectedly, companies suffer massive financial losses. However, many manufacturers are unaware…

In the dynamic environment of mechanical engineering, seamless collaboration between service order management and sales e…

Customer service KPIs help aftersales teams keep a closer eye on their goals. In this article, you can find out which cus…

The aviation industry is aiming to become more efficient and more sustainable. The first step will be to resolve maintena…

Business with new rail vehicles is losing momentum. That's why representatives of the rail industry must now put all thei…

Without commercial vehicles, freight traffic comes to a standstill. To keep it rolling, vans, trucks and other vehicles m…

The construction equipment industry is heading for a period of weak sales. Customers prefer to rent rather than buy const…