zurück
Find everything you need to know about the professional use of spare parts catalogues in our aftersales service section and be one of the first to learn about the most important trends and developments in the industry.
Regular information about:
Subscribe now
Quanos InfoTwin offers users a digital service assistant via the “Service Activities” function set, which ensures reliabl…
Would you like to access spare parts catalog data from Quanos SIS.one in a portal, app or other system? This is made poss…
In the movie industry it’s a nice extra, but for the industry it’s definitely a game changer: 3D data is crucial for the …
In the blog post "AI in Mechanical Engineering: Why Companies Have Nothing to Fear", we looked at the benefits that artif…
Genuine added value or temporary hype? Opinions differ on the subject of artificial intelligence. Read this article to fi…
The mechanical engineering industry is changing. New technologies, changing customer requirements and ever-increasing com…
Aftersales and technical documentation are often considered separately. But there is more overlap than many companies thi…
3D data not only simplifies the daily work of engineers, it also offers advantages for after-sales. But in many companies…
Electromobility is finally picking up speed. In the private sector, but also for companies and municipalities, this opens…
In Part 1 of this series of articles, we examined the status quo of electromobility in Germany. We also looked at the iss…
The transportation sector is electrified: Because climate targets are becoming stricter, the topic of e-mobility is gaini…
Today, companies in the mechanical and plant engineering sector are not only fighting a "war for talent" — they are also …
Digitalization, the shortage of skilled workers, working from home — the transformation of the working world is in full s…
Knowledge is power - but what happens when, due to demographic change and a shortage of skilled workers, less and less kn…
This blog article is only available in German.
Monetizing data in after-sales is a major challenge - but one that also brings major benefits for the machinery and plant…
The data that service technicians and after-sales employees collect on a daily basis is of great value to the entire comp…
In the previous articles in this series, we have shown: Data is the key to stable sales in service and balances out the f…
Big Data in industry describes the flood of data created by digitization in machines and plants. Manufacturers should not…
It's no longer a secret: data is the currency of the 21st century. It is worth hard cash for companies in all industries.…
Field service managers want to offer their customers the best service. In doing so, they must be measured against the fir…
Spare parts keep machines and systems running. Service technicians can find suitable spare parts in spare parts catalogs.…
PDF and print catalogs reach their limits at the latest when a catalog needs to be updated or published in several langua…
An interactive spare parts catalog is an innovative tool that replaces a conventional catalog that is printed on paper. I…
Service technicians in the field face a wide range of challenges. Their primary goal is to resolve failures quickly and t…
After-sales service is not only increasingly understood as a profitable business model in mechanical and plant engineerin…
Industrial enterprises, for example in mechanical and plant engineering, have recognized after-sales service as a strateg…
Digitalization, IoT, and global networking - these three trends allow for the complete transformation of business models.…
There are many reasons for modifying machinery. These include predictive replacement of worn assemblies, repairs followin…
Most people know them: online stores like About You, Bonprix or MyToys. What perhaps not everyone knows is that these onl…
Manufacturing companies depend on their machinery and are therefore faced with an insoluble dilemma. The stronger the aut…
Over the last few years, the concept behind after-sales has completely changed – at least on the part of providers. Custo…
Driven by the convenient, media-interruption-free B2C buying experience, B2B buyers' demands are also growing. According …
The job profile of service technicians is changing - and with it his perspective. While technical understanding and hands…
Transferring offline business to online business is a challenge for some companies. The goal is to serve the needs of cus…
In the first part of our blog series "Spare part recognition via photo - vision or already reality?" we took a look at th…
Have you taken the first step toward eCommerce? Have you added an integrated spare parts shop to your digital spare parts…
According to the German study "Branchenreport B2B E-Commerce" by IFH Cologne, the entire B2B eCommerce market reached a v…
Service is the new sales. Following this maxim, many companies in the machine, plant, vehicle, and equipment manufacturin…
Linking service information in a smart way and making it available to users: This is the goal of creators of spare parts …
The "perfect storm in service" - experienced personnel retiring, new personnel being scarce and encountering increasingly…
Demographic change will keep us all busy over the next few years, and there is currently renewed discussion about raising…
AI-based technologies and automations are revolutionizing many business areas. However, the designs, maturity and range o…
Both service technicians from machine, plant, vehicle or equipment manufacturing companies and maintenance technicians fr…
From installation and maintenance to troubleshooting: The year 2020 in particular has shown that these services are also …
Today the aftersales service business is already an important strategic business area for machine and plant manufacturers…
It is important that service knowledge is always available. With increasingly complex machines and different sources of i…
Manufacturers of machines, systems, and equipment are facing a wide range of challenges: Business models are changing per…
Finding the right service information quickly and accurately is the goal of Quanos SIS.one users. To make this even more …
Our new software Quanos SIS.one is now available. Quanos SIS.one is a service information system that allows you to bring…
Using 3D data in a spare parts catalog is easier than many companies think. Modern catalog software enables mechanical an…
When 3D models are used in digital spare parts catalogs, they bring assets and their assemblies to life. This article sum…
Plant manufacturer's work depends on the mechanical and electronical systems of their plants to function properly in orde…
The world is moving towards collaboration and transparency. In the areas of spare parts management, maintenance managemen…
Your company's product portfolio is high-quality and complex - and that's exactly what you want to convey to your custome…
Do you work for a manufacturing company or operate machines, plants or vehicle fleets? If so, you are probably familiar w…
After sales service is becoming an important strategic success factor in industrial companies. Due to the long service li…
In the case of investment-intensive goods, the after-sales department usually makes a significant contribution to revenue…
In many areas of life, the advantages of digitization are obvious. However, the customer service of machine and plant man…
One thing is certain, no matter whether your company manufactures machines and offers spare parts and maintenance kits to…
Digitization has been on everyone's lips for more than 10 years. Everything revolves around the topic. For example, the f…
In your daily life, you probably get in touch with QR-codes at your local supermarket, to get necessary information about…
Whether plant or mechanical engineering, vehicle construction, component or equipment manufacturing, the spare parts busi…
Every company approaches the subject of interactive spare parts catalogs differently. They set priorities, consider requi…
Do you want a system that produces different catalogs per media and language out of one main source (Single Source Publis…
Nowadays customer behaviour and expectations are rapidly changing. Especially while technology is having more and more of…
It is known, that the topic interactive spare parts catalogs and service information systems is getting more and more imp…
The first industrial revolution achieved the first industrial boom through to the use of hydraulic, steam and coal-fired …
Service technicians of the industrial sectors mechanic, electric, electronic, pneumatic and hydraulic need the informatio…
The new module CATALOGcreator® AI Search lays the foundation for a “Single Point of (Service) Information” system and thu…
Are you wondering what the investment in an interactive spare parts catalog could mean to you?We explain you why this des…
Another wrong order? And your search for the required information had already taken an eternity? Today we tell you how, t…
An increasing turnover of spare parts, ensuring availability of parts (equipment/components), the supply of customised pr…
Many companies face different challenges when it comes to spare parts management. Often, all challenges have the same den…
Up to now, the creation of a spare parts catalog has involved a lot of effort for you? It costs a lot of time, resources …
For companies in the plant and mechanical engineering sectors, spare parts continue to be the most important sales driver…
In the beginning of February 2017, the Spare Parts Business Platform took place for the fifth time in Stockholm. The cong…
![[Translate to Englisch:] Quanos InfoTwin Service Activities](/fileadmin/Quanos_Solutions/_processed_/0/2/csm_QSS_Preview_Produktblog_Serviceactivities_2__43edb3d112.png "QSS_Preview_Produktblog_Serviceactivities_2_.png")
