Our guide for
Aftersales Service

After-sales service is not only increasingly understood as a profitable business model in mechanical and plant engineerin…

After the announced info, the serious security gap, in the Java library log4j, our experts in the product development hav…

Industrial enterprises, for example in mechanical and plant engineering, have recognized after-sales service as a strateg…

Digitalization, IoT, and global networking - these three trends allow for the complete transformation of business models.…

There are many reasons for modifying machinery. These include predictive replacement of worn assemblies, repairs followin…

Most people know them: online stores like About You, Bonprix or MyToys. What perhaps not everyone knows is that these onl…

Manufacturing companies depend on their machinery and are therefore faced with an insoluble dilemma. The stronger the aut…

Over the last few years, the concept behind after-sales has completely changed – at least on the part of providers. Custo…

Driven by the convenient, media-interruption-free B2C buying experience, B2B buyers' demands are also growing. According …

The job profile of service technicians is changing - and with it his perspective. While technical understanding and hands…