Our guide for Aftersales Service

3D data not only simplifies the daily work of engineers, it also offers advantages for after-sales. But in many companies…

When long-serving employees leave a company, the loss is often twofold as they take valuable experience and product knowl…

Digitalization, the shortage of skilled workers, working from home — the transformation of the working world is in full s…

Knowledge is power - but what happens when, due to demographic change and a shortage of skilled workers, less and less kn…

This blog article is only available in German.

Monetizing data in after-sales is a major challenge - but one that also brings major benefits for the machinery and plant…

The data that service technicians and after-sales employees collect on a daily basis is of great value to the entire comp…

In the previous articles in this series, we have shown: Data is the key to stable sales in service and balances out the f…

Big Data in industry describes the flood of data created by digitization in machines and plants. Manufacturers should not…

It's no longer a secret: data is the currency of the 21st century. It is worth hard cash for companies in all industries.…