After sales service

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Digital business models - how your entire company benefits from after-sales data

In the previous articles in this series, we have shown: Data is the key to stable sales in service and balances out the f…

 

Why your competitors are not yet using Big Data

Big Data in industry describes the flood of data created by digitization in machines and plants. Manufacturers should not…

 

Why monetizing data will save your after-sales revenue

It's no longer a secret: data is the currency of the 21st century. It is worth hard cash for companies in all industries.…

 

Connect Field Service Management Software with Spare Parts Catalog and increase First Time Fix Rate

Field service managers want to offer their customers the best service. In doing so, they must be measured against the fir…

 

From Pain to Gain: Smooth Data Management in the Spare Parts Business

Spare parts keep machines and systems running. Service technicians can find suitable spare parts in spare parts catalogs.…

 

Part 2: Interactive Spare Parts Catalog - No more Manual Data

PDF and print catalogs reach their limits at the latest when a catalog needs to be updated or published in several langua…

 

Part 1: An Interactive Spare Parts Catalog – The Most Important Facts

An interactive spare parts catalog is an innovative tool that replaces a conventional catalog that is printed on paper. I…

 

4 Benefits of Integrating Field Service Management Software and a Digital Spare Parts Catalog

Service technicians in the field face a wide range of challenges. Their primary goal is to resolve failures quickly and t…

 

Field Service Management – Detection and Utilization of Field Service Optimization Potential

After-sales service is not only increasingly understood as a profitable business model in mechanical and plant engineerin…

 

Log4shell: No risk for Quanos software products

After the announced info, the serious security gap, in the Java library log4j, our experts in the product development hav…