Our guide for
Aftersales Service

Customer service KPIs help aftersales teams keep a closer eye on their goals. In this article, you can find out which cus…

The aviation industry is aiming to become more efficient and more sustainable. The first step will be to resolve maintena…

Business with new rail vehicles is losing momentum. That's why representatives of the rail industry must now put all thei…

Without commercial vehicles, freight traffic comes to a standstill. To keep it rolling, vans, trucks and other vehicles m…

The construction equipment industry is heading for a period of weak sales. Customers prefer to rent rather than buy const…

In the complex and technology-driven world of engineering, service planning is a critical factor that makes a significant…

The spare parts business promises high margins and stable sales for machine manufacturers. However, third-party suppliers…

In the blog post "AI in Mechanical Engineering: Why Companies Have Nothing to Fear", we looked at the benefits that artif…

Genuine added value or temporary hype? Opinions differ on the subject of artificial intelligence. Read this article to fi…

Moderatorin Kerstin Berke und Marketingspezialist Philipp Eng sind das Duo vor und hinter dem Mikro der „Doku-Lounge“. Di…