Our guide for Aftersales Service

In the complex and technology-driven world of engineering, service planning is a critical factor that makes a significant…

The spare parts business promises high margins and stable sales for machine manufacturers. However, third-party suppliers…

Artificial intelligence can be used in many different ways in mechanical engineering and enhances overall competitiveness…

Genuine added value or temporary hype? Opinions differ on the subject of artificial intelligence. Read this article to fi…

Digitalization is the defining factor in most companies' strategies. But surprisingly enough, many overlook an aspect tha…

Without technical documentation and spare parts catalogs, machines and systems come to a standstill. To ensure that infor…

Every day, service technicians lose valuable time due to a breakdown in the information flow. Repairs drag on, while pers…

In machine maintenance, cost efficiency and the quality of the work performed are critical to a company's success. In thi…

The quality of the service a mechanical engineering company offers its customers has a decisive influence on business suc…

In today's fast-paced world of mechanical engineering, it is essential to continuously improve service in order to remain…