Our guide for after-sales service

Subject of After sales service

  • Increase efficiency in service (57)
  • Identifying spare parts (31)
  • Ordering spare parts (34)
  • Networking service information (54)
  • Selling spare parts (23)
  • Digital Information Twin (17)
  • Trends (17)
  • Tools and technology (66)
  • Documentation (9)
  • 3D spare parts catalog (6)
  • E-commerce (11)
  • Creating spare parts catalogs (27)
  • Product news (1)

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Digital Information Twin - Definition and Benefits

Have you already heard of Digital Information Twin? "Digital Information Twin" or "DIT" is an important buzzword and one …


5 Tips on How Maintenance Managers Can Make Maintenance Efficient

Maintenance managers face a variety of challenges. Increasingly complex machines and systems, a lack of skilled workers w…


Technische Dokumentation automatisch mit dem Ersatzteilkatalog verbinden

Auf dem ascodo Thementag erklärte Rolf Wensing, Vertriebsleiter, wie der CATALOGcreator® AI Search dem Weg zum digitalen …


Service 4.0 - or Industry 4.0: How Machine Builders Benefit from Service 4.0

In many areas of life, the advantages of digitization are obvious. However, the customer service of machine and plant man…


Do You Know, How a Spare Parts Catalogue Supports Your After Sales?

One thing is certain, no matter whether your company manufactures machines and offers spare parts and maintenance kits to…


Digitization - Friend or Enemy?

Digitization has been on everyone's lips for more than 10 years. Everything revolves around the topic. For example, the f…


5 Facts Your Boss Should Know About Interactive Spare Parts Catalogs

Do you consider using an interactive spare parts catalog? In addition, you need arguments to convince your supervisor. Wi…


QR-Codes for Process and Control Optimization

In your daily life, you probably get in touch with QR-codes at your local supermarket, to get necessary information about…


Increase Your Added Value in After Sales Service

Whether plant or mechanical engineering, vehicle construction, component or equipment manufacturing, the spare parts busi…


Solving Challenges With a Service Information System

Every company approaches the subject of interactive spare parts catalogs differently. They set priorities, consider requi…