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Find everything you need to know about the professional use of spare parts catalogues in our aftersales service section and be one of the first to learn about the most important trends and developments in the industry.
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Have you taken the first step toward eCommerce? Have you added an integrated spare parts shop to your digital spare parts…
You are a serial manufacturer and have a product portfolio consisting of large series? Your products come in different va…
According to the German study "Branchenreport B2B E-Commerce" by IFH Cologne, the entire B2B eCommerce market reached a v…
Service is the new sales. Following this maxim, many companies in the machine, plant, vehicle, and equipment manufacturin…
Linking service information in a smart way and making it available to users: This is the goal of creators of spare parts …
Demographic change will keep us all busy over the next few years, and there is currently renewed discussion about raising…
The "perfect storm in service" - experienced personnel retiring, new personnel being scarce and encountering increasingly…
AI-based technologies and automations are revolutionizing many business areas. However, the designs, maturity and range o…
Both service technicians from machine, plant, vehicle or equipment manufacturing companies and maintenance technicians fr…
From installation and maintenance to troubleshooting: The year 2020 in particular has shown that these services are also …
