Our guide for
Aftersales Service

Field service managers want to offer their customers the best service. In doing so, they must be measured against the fir…

Spare parts keep machines and systems running. Service technicians can find suitable spare parts in spare parts catalogs.…

PDF and print catalogs reach their limits at the latest when a catalog needs to be updated or published in several langua…

An interactive spare parts catalog is an innovative tool that replaces a conventional catalog that is printed on paper. I…

Service technicians in the field face a wide range of challenges. Their primary goal is to resolve failures quickly and t…

After-sales service is not only increasingly understood as a profitable business model in mechanical and plant engineerin…

After the announced info, the serious security gap, in the Java library log4j, our experts in the product development hav…

Industrial enterprises, for example in mechanical and plant engineering, have recognized after-sales service as a strateg…

Digitalization, IoT, and global networking - these three trends allow for the complete transformation of business models.…

There are many reasons for modifying machinery. These include predictive replacement of worn assemblies, repairs followin…