Spare parts catalogue system to increase efficiency in service

Lead with smart information – Software for digital spare parts catalogs, service information systems (SIS) and service portals

 

Quanos SIS.one helps you

  • to improve the productivity of your service staff
  • to increase the efficiency of your service
  • to increase your turnover in the spare parts business
  • to provide all relevant parts information and technical documents in one system 24/7

Our new all-in-one service information system Quanos SIS.one provides everything you need as a manufacturer and operator of machinery and equipment to digitalize and optimize your after-sales service.

Quanos SIS.one enables you to bring together all relevant service information on your machines and plants from the source systems, link them and provide them to every user via a user-friendly interface, from maintenance staff to service technicians, support staff or your customers themselves.

The digital service information system Quanos SIS.one helps you reach the next level in after-sales.

Your benefits

by the use of a digital spare parts and service information system:

  • One source for all publications and information
     
  • Identification and ordering of the right spare part in a matter of second
     
  • B2B spare parts store with individual price information and availability depending on the custome
     
  • Trigger fewer wrong orders
  • Automated or manual creation and publication of your spare parts catalog / service information system
     
  • Centralized provision of information for different target groups
     
  • Integration of maintenance, repair, operating instructions, etc. for service and after sales
     
  • Integration of schematics incl. signal tracking

How does Quanos SIS.one work?

LINKED SOURCE SYSTEMS

Quanos SIS.one links all relevant service information from the source systems, such as ERP, CAD, DMS, CMS, etc..

AVAILABLE 24/7

Quanos SIS.one makes this available to users 24/7 via an intuitive user interface.

360° Service View

Quanos SIS.one gives your employees, customers and dealers access to the information they need, when they need it.

Our customers about us

KORSCH
„[…] has much more to offer than a conventional spare parts catalog. We use the software to access a wide range of information from a single, centralized platform: Operation and management instructions, supplier documentation, maintenance and assembly instructions, and the material used can all be accessed easily using the parts search. This service portal represents significant added value for the user and has received a great deal of praise both internally and externally.“

KORSCH Ingo Klaer | Development Manager

Claudius Peters Projects GmbH
„We were particularly excited to learn that [...] can easily and rapidly transfer decades-old data onto a modern system.“

Claudius Peters Projects GmbH Thomas Nagel | Operations Director

„Today, representatives can search through the online catalog themselves, thus eradicating 60% of the original support required for spare parts, as inquiries are no longer forwarded to our Customer Service team. Those savings allow us to offset our investment […] easily, and with 40 customer service representatives and a turnover of 132 million euros we have made back our investment in two years.“

EREMA Christoph Krump Manager | Spare Parts Business

Download product brochure now!

Learn how Quanos SIS.one supports you in digitalizing your service and maintenance processes. You too can reduce downtime, cut costs and reduce incorrect orders. Download our product brochure on the Quanos SIS.one service information system.

 

Download Brochure

What can Quanos SIS.one do?


Spare part identification
in seconds

 

Order spare parts directly
from the catalogue

 

Create & publish spare parts
catalogues quickly and easily

 

Spare part identification in a matter of seconds

Simple - Fast - Accurate

Always find the right information - with short search times when searching for spare parts, wearing parts, accessories and service information
 

How?

  • User-friendly, intuitive and clear catalogs with complete and up-to-date spare parts and service information
  • Intuitive search across the entire catalog content including documents or specifically in limited areas
  • Bidirectional linking of components with parts list entries and all other included service information
  • Visual representation of machines, assemblies, spare parts
  • Navigation via visual identification using 2D and 3D illustrations, graphics, photos

 

In addition to the Quanos SIS.one product brochure, you can find further information in our brochure "Spare Parts Identification" or on the topic page Finding & ordering spare parts.

Your Benefits

  • Spare part identification in seconds. Finding instead of searching
  • Your service technician no longer wastes time searching in different systems for the information he needs.
  • Efficient service: Fewer trips for the service technician
  • Relief for your service hotline. The number of queries to your service hotline will be significantly less

Order spare parts directly from the catalogue

EVERYWHERE AND ANYTIME - 24/7

Accelerated processing of spare parts orders - simple, fast, accurate, around the clock

Why?

  • Own B2B web store with user administration, shopping cart functionality, order history, discounts, watch list
  • Integration of custom pricing and discounts, availability and storage locations, integration of external shops, portal and enterprise resource planning systems
  • No need to transmit information via telephone or form

 

You find further information in our brochure "Sell Spare Parts".

Your benefits

  • Increase in after-sales revenue and spare parts business
  • Fewer incorrect orders and queries and thus cost savings
  • Reduced workload for the support hotline
  • Ordering option 24/7
  • Higher customer and dealer loyalty
  • Direct transfer of the order into the enterprise resource planning system

Create & publish spare parts catalogs and service information systems

AUTOMATICALLY OR AT THE PUSH OF A BUTTON

With Quanos SIS.one, you create and publish your catalogs and service information systems automatically and manually in various media.

Has the creation of spare parts catalogs previously taken hours, days, weeks? That's over now. With just a few clicks, you can create and design your spare parts catalog completely tailored to your requirements without any programming knowledge, either automatically or at the push of a button.

  • Standard interfaces for optimal integration of common ERP, PLM, CMS, DMS, CRM, PPS, CAD, CAE, logistics or e-business systems
  • Intelligent linking of your spare parts information with documentation, schematics, parts lists, 2D and 3D graphics as well as automated hotspot creation and bidirectional linking of information
  • Rule-based automated or manual data preparation and cleansing
  • Creation of machine-, customer- and language-specific catalogs
  • Fully automated publishing process for different media: online, offline and print
  • Single-source publishing: all data from one source
  • Automated, semi-automated or manual updates of catalogs
  • Protection of your sensitive catalog data

 

you can find further information in our brochures "Catalog Creation" & "Catalog Publication".

Your benefits

  • Easy to use
  • Data preparation incl. graphics
  • Administration of parts lists
  • Integration of external sources via flexible interfaces
  • Quality analysis
  • 3D visualization
  • Document and media portal

Check it out for yourself - get to know our software

Convince yourself now and experience in our online demo how you can find and order service information and spare parts with minimal effort.
 

Request Online Demo

Need support for Quanos SIS.one?

We will be happy to help you.

 

Our Support